Software Update Policy
This page details Lucersoft's
software upgrade policy and includes information on upgrading existing
Lucersoft products.
Maintenance Updates vs
Major Upgrades
A maintenance
update is a revision that encapsulates software bug fixes and often
includes small functional enhancements. Maintenance updates are
signified by minor version number increments. For example, a maintenance
update from version 1.0 would be 1.01, 1.02, 1.10 etc.
A major
upgrade is a revision that involves extensive engineering work to
provide significant enhancements to a product. Major upgrades are
often accompanied with new documentation and are signified by an
increment in the integer portion of the version number. For example,
a major upgrade from version 1.0 would be labeled 2.0.
Registered
owners of Lucersoft software are entitled to free maintenance updates.
For example if you are a registered owner of v1.0 you are able to
download and use updates labeled 1.01, 1.1 etc. Major updates to
applications usually incur a small update fee to help cover additional
engineering and documentation costs. For example if you are a registered
owner of 1.x you will be able to download and update to version
2.0 for a small update fee.
Major Upgrade Procedure
Major upgrades will often
require removal of the previous version and a fresh installation
of the new version.
Price Protection Period
If
you purchase a product and a major upgrade is released within one
month of your purchase date you are entitled to a free upgrade to
the new major release.
If
you have any questions concerning software upgrades please
send an email message to info@lucersoft.com.
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